GENERAL CONDITIONS OF SALE
French version
PREAMBULE
The order of products presented in the electronic catalogue of this website is subject to acceptance by the buyer, and constitutes acceptance without any reservation by the latter, of all the general conditions of sale set out below. These general conditions of sale are binding on the buyer without regard to any special clauses added by him - unless expressly agreed by the seller - and without regard to advertising documents issued by the owner of the website. The buyer's acceptance is materialised by his electronic signature, materialised by the "validation click". This electronic signature has the value of a handwritten signature between the parties. This step is equivalent for the buyer to acknowledging that he has fully read and approves all the conditions indicated below. Except in the cases strictly provided for by these general conditions of sale, the order form signed electronically by the buyer, by means of the "validation click", constitutes a final order, and cannot be withdrawn. Under these conditions, we invite customers who have connected to the electronic distance selling catalogue to carefully read the general conditions of sale below, before placing any effective order for products appearing in this catalogue.
Article 1 : OBJECT
These general terms and conditions of sale aim to specify the rights and obligations of the buyer with regard to the products sold in the electronic catalogue, within the framework of a distance selling system. The contract established in the event of an effective order within the framework and according to the conditions referred to in these general terms and conditions of sale, is subject to the regulations on distance selling, as it results in particular from the Consumer Code, as well as the specific provisions referred to below.
Article 2 : IDENTIFICATION OF THE AUTHOR OF THE OFFER
S.A.S. "De brique en Bricks"
14 allée paul Verlaine
95370 Montigny les cormeilles
Site web : www.legorocketcollection.com
mail : nicolas@legorocketcollection.com
Siren : 927 685 925 RCS PONTOISE
The use of the brands present on the site is strictly prohibited.
Article 3 : ESSENTIAL CHARACTERISTICS OF THE GOODS AND SERVICES OFFERED
LesThe products offered in the electronic catalogue and whose distance sale is governed by these general conditions of sale have the following essential characteristics:
Products concerned: the name, packaging, quantity and specific features are specified for each product in the electronic catalogue. All of these elements are included when the buyer places the order. In any event, the presentation photos of the products offered in the electronic catalogue are not contractual and cannot engage the seller's liability with regard to the buyer.
Geographical area of coverage of the offer: the offer referred to in these general conditions of sale is limited to mainland France.
Geographic delivery area: the offer referred to in these general conditions of sale is limited to the same area.
Article 4 : DURATION OF THE OFFER
The sales offers contained in the electronic catalog, governed by these general conditions of sale, are valid for any product contained in this catalog as long as it remains online or until stocks run out.
The warranty period is that granted by the manufacturers and varies depending on each individual. Excluded from this warranty are failure to follow the manufacturers' instructions for use, improper use of the products and wearing parts as well as all products modified or repaired by the customer.
Article 5 : PRICE
The price is indicated for each of the products listed in the electronic catalogue. The price is inclusive of all taxes, as these taxes are set on the date of acceptance of the offer by the buyer under the conditions referred to in Article 6 below. The price guaranteed to the buyer is that appearing in the electronic catalogue on the date of purchase, which is materialised by the acceptance of the offer by the buyer under the conditions referred to in Article 6 below. The price must be paid in full when ordering. The seller reserves the right to modify the sales prices appearing in its electronic catalogue at any time.
Promotional Offers: These are made based on available stock. They cannot be combined with an offer such as a special condition, discount or other.
The prices of products purchased on marketplaces are increased by the costs due to their inclusion: subscriptions, commissions, financial costs.
Article 6 : ACCEPTANCE OF THE OFFER
Acceptance of the offer by the buyer is confirmed by validation, within the framework of the electronic catalogue, by a "validation click", of all the information which must be completed by the buyer: Name, First name, Delivery address, E-mail.
The order placed by the buyer is subject to written confirmation by e-mail from the seller, the content of the order of which can no longer be modified by the buyer.
This confirmation contains: product description, quantity ordered, price including all taxes as well as delivery terms.
Article 7 : PAYMENT
The buyer must pay the full amount of his order by one of the methods offered on the site for the shipment of his order. The buyer guarantees to the seller, when validating his order form, that he is in good standing with the issuer of the payment method.
Article 8 : DELIVERY
The ordered product is generally shipped within 2 (working) days after receipt of payment and the parts required for the set, it is delivered by carrier or to a relay point at the address appearing on the buyer's order. In the event that the buyer is absent when the product ordered from the electronic catalog is delivered, it is their responsibility to contact the carrier to organize a new delivery or to collect their order from the relevant depot. A delivery time is indicated on the site. This time is only indicative and the seller cannot be held responsible in the event of this time being exceeded or failure to deliver. In particular, exceeding this indicative time, in particular for reasons of force majeure such as strikes or bad weather preventing deliveries, cannot give rise to any cancellation of the order, any reduction in the price paid by the buyer and any payment in damages.
The buyer is required to provide valid and complete delivery details. If, by mistake, the buyer does not meet this obligation and the ordered product is not delivered to the correct destination, the product will be definitively lost to the buyer without any possibility of recourse, and if the product is returned to the seller, the buyer will have to pay the shipping costs again for the reshipment of the product after having transmitted the corrections to the details.
The products leave our premises in perfect condition, for reasons of packaging some products may be "unblistered" in which case we take all measures to protect them: bubble wrap, cardboard boxes, etc.
The customer must report any signs of impact to the package to the carrier (or postman) and, if necessary, refuse the package.
In the event of damage, any claim must be made within two days of the delivery date by registered letter to the carrier. Any return of goods is subject to our authorization and must be made carriage paid, no carriage due will be accepted.
The consumer must send a copy of this letter to the SELLER'S ADDRESS. Without this statement, we will not proceed with any exchange.
The exchange of any product declared, after the fact, to be damaged during transport, without any reservation having been made upon receipt of the package, cannot be supported.
Compliance and receipt: Any reservation or dispute relating to missing items and/or damage related to orders must be reported to us within 3 days of the order acknowledgment, by registered letter with acknowledgement of receipt or by electronic message directly from the site in the "Contact" section, in order to be taken into account; no other means of contact will be accepted or processed.
Order tracking: Any claim must be made within a maximum of 2 months from the date of shipment of the order, after this period we will no longer be able to take charge of tracking your order, after this period the request must be made by the buyer directly to the carrier, after this date the buyer will no longer have any possible recourse with the seller.
Article 9 : PERSONAL INFORMATION
In the absence of express opposition on his part, the buyer gives his consent to the use of the personal data collected under the terms of his order, as part of the seller's customer file. In accordance with law n° 78-17 of January 6, 1978 relating to information technology, files and freedoms, the buyer has at any time a right of access, rectification or deletion of the data communicated. The personal information collected will never be entrusted to third parties.
Article 10 : RIGHT OF WITHDRAWAL
In accordance with articles L. 120-20 of the Consumer Code, the buyer has a withdrawal period of 14 days from the date of delivery of the product.
Any product subject to a request for withdrawal by the buyer will be returned by tracked mail to De Brique en Bricks, in new condition, unopened, without having been used. The buyer will take steps to protect the returned package, the costs of which are his responsibility. A product received damaged will not be refunded, taken back or exchanged by De Brique en Bricks.
In the event of exercising the right of withdrawal, De Brique en Bricks will carry out an identical exchange as a priority or undertake to reimburse the buyer (shipping costs deducted) within 14 days following receipt of the return.
This right of withdrawal is exercised upon prior request, without penalty for a maximum of fifteen items, from the sixteenth item a flat rate of 0.50€ per item will be retained on the reimbursement for support, processing and management of return, the return shipping costs remaining the responsibility of the consumer.
Abuse of the right of withdrawal may result in penalties.
Refund will be made after receipt and verification of the product.
Any order cancellation request made before the order is prepared will be refunded, minus bank transaction fees.
Any request for cancellation of an order made during or after preparation of the order will not be accepted.
Any request for cancellation of an order requested after the order has been shipped will be refunded, less shipping costs and bank transaction fees, only once the order has been returned and checked by the sender legorocketcollection.com.
Article 11: REFUND AND RETURN
Any refund will be made in the form of credits.
Returns are the responsibility of the customer and will be accompanied by a credit for the value of the order less shipping costs.
Article 12: DISPUTE RESOLUTION
In the event of a dispute, the buyer will contact the seller as a priority in order to agree on an amicable solution. The fact that the seller does not assert a breach of any of the buyer's obligations, governed by these general terms and conditions of sale, cannot be interpreted as a waiver for the future of the obligation in question, nor of the buyer's right to assert this breach at a later date.
Article 13: PRODUCT CUSTOMIZATION
The De Brique en Bricks website allows the customization of certain original Lego® parts through the website. The buyer agrees to use them privately and not for collective use and guarantees on the one hand that he holds all intellectual property rights or similar foreign rights such as copyright and on the other hand that he alone has control and direction of the content provided. Neither De Brique en Bricks nor its host can be held responsible for the files transmitted to it.
Any order for a personalized product is final, non-modifiable, non-refundable, delivery times for customizable products are likely to be extended, in the event that a file provided does not meet a sufficient resolution, the De Brique en Bricks site reserves the right to make the necessary modifications in order to obtain a result rendering as close as possible to the file provided.
Customer Responsibility :
The Customer declares having made a prior copy of the digital files before submitting them to the Site www.legorocketcollection.com for processing or any other manipulation.
The Customer further declares to be the legal owner of all files and digital content submitted to the Site www.legorocketcollection.com, such that these are free of all rights.
The Customer agrees to comply with all applicable laws and regulations regarding the prohibition of the distribution of pornographic or obscene images, and not to use the Site in violation of any law or regulation. The Customer may not use the Site to save or transmit files or content that are hurtful, threatening, abusive, hateful, defamatory, slanderous or that reveal the private or personal affairs of any person, or infringe the rights of others.
The Client acknowledges that any file or content perceived as contravening the laws and regulations in force may be handed over by De Brique en Bricks SAS to the competent public authorities who will process it accordingly.
Article 15: CONTACT
All requests or complaints regarding the operation of De Brique en Bricks, orders or other subjects must be made directly from the site under the "Contact" section; no other form of contact will be accepted or processed.
